Users must ensure sensitive data is properly protected in compliance with all VA regulations. Users must ensure their use of this technology/standard is consistent with VA policies and standards, including, but not limited to, VA Handbooks 61 VA Directives 6004, 6513, and 6517 and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS).

For more information on the use of cloud services and cloud-based products within VA, including VA private clouds, please see the Enterprise Cloud Solutions Office (ECSO) Portal at: Cloud services provided by the VAEC, which are listed in the VAEC Service Catalog, and those controlled and managed by an external Cloud Service Provider (i.e. This includes technologies deployed as software installations on VMs within VA-controlled cloud environments (e.g. The TRM decisions in this entry only apply to technologies and versions owned, operated, managed, patched, and version-controlled by VA. Please note that the implementation of mobile technology applications that operate on Mobile Operating Systems must be reviewed and approved by the Mobile Technology and Endpoint Security Engineering Team: This entry covers the Desktop Edition of this technology and not any mobile versions. There are different editions of Zoom such as Zoom Fed and Zoom Healthcare that all utilize the same client software. This technology features screen and audio sharing, recording capabilities, and has optional components to enable functionality across various platforms and mobile technologies.

Zoom provides a single platform for High Definition (HD) video conferencing, online meetings, and group messaging.

More information on the proper use of the TRM can be found on the Technologies must be operated and maintained in accordance with Federal and Department security and

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